Product Analyst

At Chainstack we are building the most reliable Web3 infrastructure for the next generation of web applications — open, trustless, and robust.

Thousands of innovators in DeFi, NFT, gaming, analytics, and other verticals are empowered by scalable distributed Chainstack APIs. We process billions of requests daily and provide unified user-friendly access for developers to all prominent Web3 protocols — from Ethereum and Polygon to Solana.

The role

• We are currently looking for a versatile and senior Product Analyst who will be responsible for research on the market, competitors, products, customers, and cohorts.
• You will support a strategy function: delivering analytic insights to key stakeholders across the company on new business opportunities and influencing the strategic direction of the company business.
• You will be working together with the product and executive teams to deliver an outstanding conclusion on the product analytics and make suggestions based on a data-driven approach.

Duties and responsibilities

• Build expertise in dApp, blockchain, Web3 industries, revising market trends and providing actionable insights to the rest of the business during regular meetings.
• Extend company knowledge about segments of clients and partners, their needs, and requirements by conducting customer and market research.
• Prepare Industry Benchmarks and Market Research outcomes.
• Define, gather, and analyze intelligence about products, customers, competitors, and any aspect of the environment needed to support executives and managers in strategic decision-making for software product development.
• Analyze collected metadata from existing customers to define a better approach to delivering products with superior quality and with the highly desired feature set.
• Market research to gather information about target markets or customers. Analyze collected data to improve business strategy.
• Profile current and potential competitors in an assessment analysis of the strengths and weaknesses.
• Competitors software product research to define features, use-cases, technologies stack, best user experience.
• Establish pricing and licensing model for products based on competitors analysis and best practices.
• Write requirements for product analytics and data tracking.
• Work with product, executive, sales, marketing, and engineering teams to implement in-product data with sales and marketing data, web-sites analytics, etc.
• Critically analyzing the success of your solutions and iterating.

You will be awesome at this role if you have

• 1-3 years of experience in analytics, market research, and benchmarking.
• Understanding and/or experience of available data in SaaS and\or PaaS products.
• Hands-on experience with SQL and GraphQL queries, building dashboards into Business Intelligence (BI) and reporting software, and/or from Metabase, MySQL, PostgreSQL.
• Mastery skills in Microsoft Excel and Powerpoint.
• Ability to communicate with engineers and product managers effectively.
• Creative and analytical mindset with a drive to solve complex problems.
• Ability to speak and write in English.
• You will be even more awesome if you have.
• Experience in working with Web3 or DeFi products or blockchain protocols.
• Familiarity with technologies such as distributed computing, and decentralized storage.
• An exceptional intellectual drive to go deeper down the blockchain rabbit hole.
• Have an experience with IaaS / PaaS

We offer

• Salary in USD.
• Stock options.
• Bleeding edge tech stack.
• Lack of bureaucracy.
• Flexible schedule.
• Global fast-growing market.
• Multinational team.

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